Chief Revenue Officer - B2B Job at Udacity, London

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Job Description

About Us


Udacity is on a mission to change lives, businesses and nations through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is proud to be backed by respected investors like Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital, among other leading VC firms, and provides a powerful and differentiated solution inside of a $32b total addressable market opportunity. Udacity has more than 100 enterprise customers including Airbus, Bertelsmann, BNP Paribas, Leidos, Mazda, and the United States Air Force.

Udacity is actively seeking an experienced Chief Revenue Officer to lead our Global Enterprise B2B business of nearly 100 employees across the US and EMEA to new heights! You will play a critical role in ensuring the success of the organization as your leadership, coaching, and sales strategy will position Udacity to achieve and exceed our financial targets. You will be accountable for all things B2B including the Direct Sales, Presales, Customer Success, Sales Development, Marketing, and Revenue Operations teams responsible for driving new business acquisition and managing growth in existing F1000+ customers.

What you'll do:

  • Develop and execute business strategies: Develop strategies that drive revenue growth and retention, increase profitability, and improve customer satisfaction.
  • Leadership: Build and guide a high-performing team of professionals, creating a culture of collaboration, innovation, and accountability.
  • Drive innovation in product development: Partner with the product development team to ensure that innovative new products are developed on time, within budget, and to the highest quality standards.
  • Advance customer relationships: Create a persistent focus on the customer in the actions the company takes, and drive the organization to work together for optimum customer experience and delivery. Develop and nurture strong relationships with key customers and partners.
  • Develop and maintain partnerships: Establish and maintain partnerships with other organizations in the industry, including technology vendors, service providers, and other software companies. Build mutually beneficial relationships that support the company's growth and strategic objectives.
  • Collaborate with the finance, product management, and marketing teams on creative messaging, pricing strategies, delivery, and business models for achieving revenue goals.

What we value:

  • Proven track record and 5+ years as a GM, SVP, and/or CRO leading a global B2B SaaS organization to rapid and significant revenue growth
  • Successful strategy and leadership of direct Enterprise Sales and Customer Success teams (including renewals, cross/up-sell) within F1000/Global 2000 customers
  • A background in EdTech, and experience leading teams selling internationally into the Government space is ideal
  • Your EQ and commitment to enhance and support a positive and winning culture aligned with our company values
  • MEDDPICC/Command of the Message background a plus
  • Your ability to drive seamless collaboration, a unified direction, and clear messaging across multiple functions

What We Do

Udacity's mission is to train the world's workforce in the careers of the future. We address the complex dynamic of workforce challenges and strive to be the change we need in the world to transform talent to create opportunities for heightened productivity and retention. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve.

Don't stop there! Please keep reading...

You've probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don't meet every single point in the job description, please apply!

We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds.

Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for "6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists"

Last, but certainly not least…

Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, denial of pregnancy disability leave or reasonable accommodation.

As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so.

Learn more about Udacity's Values
Students First - Better Together - Entrepreneurial - Data Driven - Candid and Direct - Talent Obsessed
Udacity's Terms of Use and Privacy Policy

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